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My HP All-in-One Printer Won’t Print Stationery

Author: Wes | Filed under: FREE Stationery, Site Information, Training Tuesday Dec 21,2010

I just got off the phone with Chris who was telling me that he was having trouble printing one of our stationeries.

Chris was working on his holiday and new years letter for the family and when he went to print it, the bottom 1/2 inch was cut off and didn’t print.

We talked about a few possible solutions after verifying that the file was not corrupted and he decided that he would play with the printer settings and see if it was a margin problem or something with the borderless print settings.

Chris called me back after about an hour and let me know that he had talked with the printer’s customer service rep and had let them take control of his computer and play with the settings in both the printer and in MS Word.

Long story short, the HP Printer was not seeing the right page size.  The work around was to choose a custom paper size and to set the paper to 8.5×13 instead of the standard 8.5×11.

Once that was done, the Christmas 54 Stationery printed perfectly on the 8.5 x 11 paper.

So, if you are having any problems printing our stationery on your color inkjet printer, try changing the paper size if things are getting cut off of one side of the page.

Happy Holidays to you and to your family,


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